At KetieStory, we specialize in premium artificial flower walls, event backdrops, and decor solutions perfect for weddings, parties, photoshoots, and business branding.

🌸 Premium Quality
Handcrafted floral panels with high-density silk and fabric blooms for a natural, realistic look.Durable and reusable for multiple events, indoors or outdoors.Backed by customization options to perfectly match your style, color palette, and venue size.

📣 Trusted by customers
Join thousands of satisfied customers worldwide - our flower walls have been chosen over 2,400 times and proudly maintain a 4.5/5 star rating for quality and service.

💳 Flexible Payment
Accept all major cards,Klarma,Visa,PayPal, Apple Pay, Google Pay, and Amex Installments.

📦 Easy Setup
QR code sticker on shipping box — scan for instant access to step-by-step installation tutorials.

→ Browse our most popular flower walls and see why professionals and event planners choose KetieStory.

Currently, we focus on direct sales only to ensure every client receives a brand-new product. Many customers find that owning a reusable flower wall is more cost-effective than renting for multiple events.

Small variations in color, flower arrangement, or texture can occur due to:Lighting conditions in photosHandmade production processDifferent device screen settingsWe ensure the overall style and quality matches what is shown online, and can provide real-life customer photos upon request.

Yes. All materials are non-toxic, making them safe for use around children and pets. However, we recommend adult supervision when products are used in children’s play areas.

Yes. We offer custom sizes, colors, and flower combinations to match your theme. Typical lead time for custom orders is 2-4 weeks（without shipping time）. Contact us with your design request and event date so we can create your perfect backdrop.

Store in a cool, dry place away from direct sunlightKeep flat or hang to avoid deformationFor flower walls, use a protective cover or plastic wrap to prevent dust. Read our full flower wall care guide here.

Our factory is located in China, and we ship directly from our production facility or warehouse to customers worldwide. This ensures competitive pricing without compromising quality.

Yes, our products can be used outdoors for short-term events. We recommend:Avoiding prolonged direct sunlight to prevent fadingSecuring the structure in windy conditionsBringing the wall indoors after the event for longer lifespan.

We ship worldwide, including the US, UK, Australia, Canada, and most EU countries. If you’re unsure about your location, contact us before ordering.

Delivery time = Production time + Shipping time

Presale items: 1-2 weeks production + shipping time

Standard items: 1-2 weeks production + shipping time (faster)

Custom orders: 4-5 weeks production + shipping time（No expedited service is currently available

We offer:

Presale shipping - ship by sea, lower price, long shipping time

Standard shipping - ship by air, budget-friendly, reliable delivery

Shipping costs depend on product size, weight, and destination. The final fee will be calculated at checkout.

Some countries may charge import taxes or customs duties. Please check your local regulations. If applicable, send us the customs receipt, and we can reimburse eligible fees within 3–5 business days.

Yes! Once your order is shipped, you will receive a confirmation email containing your tracking number and a link to track your package.

Before shipping: Cancel free of charge for a full refund.

After shipping: Please contact our support team for assistance; return shipping may apply.

We accept returns or exchanges within 30 days of receipt if the item is unused, unassembled, and in its original packaging.Custom-made items are non-refundable unless defective.View our full return policy here.

Flower petals may be slightly compressed during shipping. To restore:Gently fluff each flower by handUse a hairdryer on low heat to reshape petals.

Please contact us within 48 hours of delivery with photos of the issue. We will arrange a replacement or refund promptly.